Senior Rental Customer Support Specialist

Enterprise; Sheridan (WY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Employee discount

Retirement savings plan

Extended Health Benefits

Life Insurance

Training and development

Job summary

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands, has an opening for a Customer Assistance Representative Sr (CAR Sr) at our Sheridan, WY location. The role emphasizes high-level customer service, handling reservations, billing support, and in-branch assistance in a fast-paced environment.

The part-time position starts at $17 per hour with a typical 40-hour workweek and a schedule of Monday to Friday, 8am to 5pm.

Qualifications

• Minimum 1 year of customer service, retail, or administrative support experience.
• High school diploma or GED required.
• Valid driver's license with clean record in past 3 years.

Responsibilities

• Handle reservations, rate quotes, and customer inquiries via phone, in person, and email.
• Assist with returns, check-ins, and rental processes.
• Provide excellent customer service and gather rental details.
• Market the company’s services and upsell protections/options when appropriate.

Skills

Customer service

Phone/face-to-face support

Reservations

Administrative tasks

Education

High school diploma or GED

Tools

MS Office

CRM software

Job description

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands, has an opening for a Customer Assistance Representative Sr (CAR Sr) at our Sheridan, WY location. The role emphasizes high-level customer service, handling reservations, billing support, and in-branch assistance in a fast-paced environment.

The part-time position starts at $17 per hour with a typical 40-hour workweek and a schedule of Monday to Friday, 8am to 5pm.