Senior Renewals Ops & Data Insights Lead

Everfox; Herndon (VA); Hybrid; USD 124,000 - 169,000; Full time

Benefits offered by this job

Flexible PTO

401k match

Healthcare coverage

Job summary

Everfox in Virginia is seeking a Senior Renewals Operations Manager to optimize the contract renewal program and drive on-time renewals. You will work with Sales, Services, Finance and other stakeholders to define system requirements and improve workflows.

You will maintain Salesforce data, develop dashboards, and lead automation for complex deals and government procurement. A background in Renewal Sales Operations and Salesforce CPQ is essential; a Bachelor's degree is required.

Qualifications

• Minimum 4 years in Renewal Sales Operations or Renewal Sales Leadership.
• Advanced proficiency in Salesforce CPQ, data models, reporting and dashboards.
• Experience with government procurement processes, including RFPs.
• Strong Excel and PowerPoint skills; SOQL/SQL is a plus.

Responsibilities

• Design repeatable renewal processes, documentation, and reporting.
• Develop dashboards and analyze renewal performance, churn trends, and forecast accuracy.
• Collaborate with Sales, Services, Finance and other stakeholders to define requirements and drive improvements.
• Lead automation initiatives for complex deal structures and government procurement workflows.
• Maintain accurate Salesforce records and support CRM data standards.

Skills

Salesforce CPQ

SOQL/SQL

Data analysis

Excel

PowerPoint

Renewal operations

Government procurement

Stakeholder collaboration

Communication skills

Education

Bachelor’s degree in Business/IT

Tools

Salesforce

Job description

Everfox in Virginia is seeking a Senior Renewals Operations Manager to optimize the contract renewal program and drive on-time renewals. You will work with Sales, Services, Finance and other stakeholders to define system requirements and improve workflows.

You will maintain Salesforce data, develop dashboards, and lead automation for complex deals and government procurement. A background in Renewal Sales Operations and Salesforce CPQ is essential; a Bachelor's degree is required.