Remote Senior Renewal Operations Lead

Avid; United States; Remote; USD 121,000 - 182,000; Full time

Benefits offered by this job

Remote-friendly

Job summary

Avid is seeking a Senior Renewal Operations Manager to build and scale the operational backbone for a high-volume renewal segment. You will design processes, configure systems, and create dashboards that give leadership predictable renewal visibility across many accounts.

The role requires strong analytical skills, experience with renewal reporting and pacing models, and collaboration across RevOps, IT, and Customer Ops. Remote-friendly US position.

Qualifications

• 6+ years in Revenue Operations, Sales Operations, or Renewal Operations.
• Proven experience building renewal operations for high-volume segments.
• Strong analytical skills with renewal reporting and pacing model experience.
• Ability to translate CRM data into executive-ready insights.
• Experience with channel/partner-led renewal motions and partner portals is a plus.

Responsibilities

• Build and maintain renewal reporting for high-volume segment with leadership visibility.
• Own renewal data definitions and cross-functional data quality.
• Translate renewal data into clear narratives to guide decisions.
• Develop renewal pacing models for down-market segment.
• Define leading indicators and early warning signals for forecasting.
• Set renewal workflows for high-volume segments.
• Audit data in systems and remediate gaps.
• Collaborate with RevOps, Customer Ops, IT to configure renewal tools.
• Design partner portal surface, tracking, and actions for renewals.
• Establish and manage recurring renewal operations cadence.

Skills

Renewal operations

Data analysis

CRM (Salesforce)

Forecasting

Tools

Salesforce

Power BI

Tableau

Job description

Avid is seeking a Senior Renewal Operations Manager to build and scale the operational backbone for a high-volume renewal segment. You will design processes, configure systems, and create dashboards that give leadership predictable renewal visibility across many accounts.

The role requires strong analytical skills, experience with renewal reporting and pacing models, and collaboration across RevOps, IT, and Customer Ops. Remote-friendly US position.