Senior Remote Account Manager – Employee Benefits

Insurance Office Of America, Inc.; Valdosta (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick"

Professional growth opportunities

Respectful culture and work-life-balan

Job summary

Insurance Office of America, Inc. is seeking an Account Manager – Employee Benefits for a remote role serving the Eastern and Central Time Zones, with on-site possibilities near Longwood, FL per policy.

You will oversee client service, team tasks, renewals, and data management under Producer direction. The ideal candidate has 5+ years in the industry, active licensing, superb service and communication skills, and proficiency with MS Office.

Qualifications

• 5+ years of industry experience.
• Active licensing is required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation and decision‑making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business and ensure performance requirements are met.
• Deliver outstanding client service and respond quickly to requests.
• Lead the account team and direct daily activities of Account Coordinators.
• Identify sales opportunities and support new business setup and renewals.
• Maintain client relationships and advocate for clients and carriers.
• Ensure compliance with policies and industry standards.

Skills

Customer service

Communication skills

Organizational skills

Decision making

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking an Account Manager – Employee Benefits for a remote role serving the Eastern and Central Time Zones, with on-site possibilities near Longwood, FL per policy.

You will oversee client service, team tasks, renewals, and data management under Producer direction. The ideal candidate has 5+ years in the industry, active licensing, superb service and communication skills, and proficiency with MS Office.