Senior Reliability Engineer - Cloud Infra & Platform (Remote US)

Nametag; Seattle (WA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Comprehensive health benefits

Meaningful equity

Flexible paid time off

Quarterly team off-sites

New computer hardware

Remote-first culture

Job summary

Nametag is seeking a Senior Software Engineer to own infrastructure, reliability, and platform engineering. You'll design and scale the systems that keep our identity verification platform fast, secure, and always available, and build the tooling that makes our engineering team more productive and autonomous.

This is a hands‑on, high‑impact role. You'll work closely with engineering and product leadership to make critical decisions about how we build, deploy, and operate our systems, and then

Qualifications

• Cloud & Infrastructure: Hands-on experience managing and securing cloud infrastructure.

Responsibilities

• Design, build, and maintain scalable, cost‑effective cloud infrastructure across AWS and Fly.io.
• Own deployment strategy and service design across our monolith and microservices, including schema migrations and rollout safety.
• Manage infrastructure‑as‑code (CloudFormation, Terraform or equivalent) for reproducible, auditable infrastructure.
• Identify reliability risks, performance bottlenecks, and security gaps, and address them proactively.
• Evolve our observability stack: logging, distributed tracing, metrics, and uptime monitoring.
• Evolve on‑call practices and incident response processes that keep us ahead of customer‑impacting issues.
• Champion a culture of reliability: postmortems, runbooks, and continuous improvement after incidents.
• Manage and improve our CI/CD pipelines (GitHub Actions) and establish deployment best practices.
• Build internal platform tooling and abstractions that reduce toil and increase engineering velocity.
• Partner with product engineers to make infrastructure easy to use correctly and hard to use incorrectly.
• Design and operate data pipelines that support our ML‑powered verification systems.
• Evolve our MLOps infrastructure so models can be trained, evaluated, and deployed safely and repeatedly.
• Work closely with engineering and product leadership on technical roadmap decisions.
• Review code, mentor peers, and help raise the bar on security, reliability, and operational discipline.
• Communicate infrastructure tradeoffs clearly across technical and non‑technical stakeholders.

Skills

AWS

Fly.io

Terraform

PostgreSQL

GitHub Actions

Go

Observability

MLOps

Data pipelines

Security mindset

Startup experience

Tools

CloudFormation

Job description

Nametag is seeking a Senior Software Engineer to own infrastructure, reliability, and platform engineering. You'll design and scale the systems that keep our identity verification platform fast, secure, and always available, and build the tooling that makes our engineering team more productive and autonomous.

This is a hands‑on, high‑impact role. You'll work closely with engineering and product leadership to make critical decisions about how we build, deploy, and operate our systems, and then