Senior Relationship Banker: Growth & Digital Banking Advocate

First National Bank Of Pennsylvania; Durham (NC); On-site; USD 55,000 - 70,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Senior Relationship Banker to execute traditional consumer banking services in a retail setting and drive branch sales through customer interactions and referrals.

The role requires adherence to bank standards, cross-selling, and utilization of digital products, with flexibility to work at multiple market locations and maintain high data quality and customer service levels.

Qualifications

• Demonstrated excellent customer service and communication skills.
• Strong organizational, analytical, and interpersonal abilities.
• Detail-oriented with ability to manage multiple tasks.
• Proficient in personal computer use and standard office software.
• Experience in a related banking/retail role is preferred.

Responsibilities

• Promote sales by leveraging leads and customer engagement.
• Make recommendations for banking products and services.
• Meet weekly sales goals set by the Branch Manager.
• Incorporate digital banking products into customer interactions.
• Handle branch operations and ensure data quality for referrals and accounts.
• Assist with daily sales activities and monitor results.
• Perform routine teller and related operational duties.
• Uphold risk management and regulatory compliance.

Skills

Customer service

Communication

Organization & analysis

Detail oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Sales skills

Education

High School or GED

Job description

First National Bank Of Pennsylvania is seeking a Senior Relationship Banker to execute traditional consumer banking services in a retail setting and drive branch sales through customer interactions and referrals.

The role requires adherence to bank standards, cross-selling, and utilization of digital products, with flexibility to work at multiple market locations and maintain high data quality and customer service levels.