Senior Relationship Banker: Elevate Customer Solutions

Busey Bank; East Peoria (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Employee stock purchase plan

Paid time off

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Long-term disability

Disability coverage

Wellness incentives

Employee assistance program

Job summary

Busey Bank is seeking a Relationship Banker II to combine customer service, sales acumen, and operational knowledge in a role that advances from teller duties to personal banking support. The position emphasizes building lasting customer relationships and promoting bank services while guiding less experienced team members.

The role requires handling complex transactions, knowledge of lending, and a readiness to support branch operations and regulatory compliance.

Qualifications

• High School diploma required and banking experience preferred.
• Knowledge of lending products, regulatory requirements, and risk controls is essential.
• NMLS registration active or ability to obtain upon employment.

Responsibilities

• Greet customers and deliver exceptional service to build lasting relationships.
• Promote bank products and services to meet customer needs through consultative selling.
• Open and manage personal and business accounts with accuracy and compliance.
• Assist customers with online and mobile banking tools and educate on digital channels.
• Process loan applications and coordinate with loan officers for approvals.
• Balance cash drawer and handle transactions with precision.
• Ensure adherence to bank policies and regulatory requirements.

Skills

Customer service

Relationship management

Sales

Cross-selling

Banking operations

Loan processing

Cash handling

Compliance

Mentorship

Education

High School diploma

NMLS registration

Tools

Microsoft Office

Job description

Busey Bank is seeking a Relationship Banker II to combine customer service, sales acumen, and operational knowledge in a role that advances from teller duties to personal banking support. The position emphasizes building lasting customer relationships and promoting bank services while guiding less experienced team members.

The role requires handling complex transactions, knowledge of lending, and a readiness to support branch operations and regulatory compliance.