Senior Relationship Banker: Loans, Cross-Sell & Service

Busey Bank; St. Louis (MO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Employee stock purchase plan

Paid time off

Medical

Dental

Vision

Company-paid life insurance and long‑/

Short-term and long-term disability

Wellness incentives

HSA/FSA

Job summary

The Relationship Banker II at Busey Bank in St. Louis blends customer service, sales, and operational excellence to support customers with a wide range of financial needs.

This elevated role combines teller and personal banker duties, emphasizing deep product knowledge and complex transactions. You will greet customers, identify financial needs, promote banking products, manage accounts, assist with loan processing, and ensure regulatory compliance while delivering outstanding service and

Qualifications

• High School diploma required.

Responsibilities

• Greet and engage customers with exceptional service to build relationships.
• Serve as a trusted contact for customers and provide guidance on banking needs.
• Cross-sell bank products and refer customers to other lines of business.
• Open and manage personal and business accounts with accuracy and compliance.
• Process loan applications and assist with the loan approval process.
• Handle transactions with high accuracy and balance cash drawer.
• Ensure compliance with bank policies and regulatory requirements.
• Support branch leadership and mentor newer staff.
• Assist with daily branch operations and security.

Skills

Strong sales skills

Customer service excellence

Excellent communication

Cross-selling

Attention to detail

Money handling

Education

High School diploma

2 years banking experience with lending responsibilities

1 year of training and/or mentorship/management experience

NMLS registration (if lending)

Tools

Microsoft Office

Job description

The Relationship Banker II at Busey Bank in St. Louis blends customer service, sales, and operational excellence to support customers with a wide range of financial needs.

This elevated role combines teller and personal banker duties, emphasizing deep product knowledge and complex transactions. You will greet customers, identify financial needs, promote banking products, manage accounts, assist with loan processing, and ensure regulatory compliance while delivering outstanding service and