Senior Relationship Banker: Drive Client Growth & Service

First National Bank; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

First National Bank in Charlotte, NC is seeking a Senior Relationship Banker to serve retail customers with traditional banking asks and cultivate relationships. You will leverage sales leads, promote digital tools, and convert transactions into qualified referrals while following FNB policies.

You may rotate to different locations within the market, requiring strong communication, service, and attention to detail. Compliance and risk management are core requirements of the role.

Qualifications

• High School or GED is required.
• 1 year of related banking experience or demonstrated customer service ability.
• Knowledge of banking policies, products and services is preferred.

Responsibilities

• Promotes the sales process and identifies customer needs.
• Greet customers and recommend bank products and services.
• Handle routine teller transactions and operational tasks per policy.
• Input referrals and maintain data quality for customers and applicants.
• Work with branch leads and comply with risk management practices.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Computer skills

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Sales experience

Education

High School or GED

Job description

First National Bank in Charlotte, NC is seeking a Senior Relationship Banker to serve retail customers with traditional banking asks and cultivate relationships. You will leverage sales leads, promote digital tools, and convert transactions into qualified referrals while following FNB policies.

You may rotate to different locations within the market, requiring strong communication, service, and attention to detail. Compliance and risk management are core requirements of the role.