Senior Relationship Banker: Growth & Service Leader

First National Bank; Huntersville (NC); On-site; USD 52,000 - 70,000; Full time

Job summary

First National Bank is seeking a Senior Relationship Banker to deliver exceptional customer service while driving product sales in a retail banking setting. You will greet customers, identify financial needs, and refer or cross-sell banking solutions to meet weekly goals, while adhering to bank policies and risk management standards.

This role requires strong communication, organizational and interpersonal skills, with the ability to work at multiple branches within the market.

Qualifications

• High School diploma or GED required.
• Experience in consumer banking preferred.
• Knowledge of banking products and services.
• Strong customer service and sales aptitude.
• Ability to work at multiple locations within the market.

Responsibilities

• Promotes the sales process by leveraging leads and cross-selling.
• Input and maintain data quality for referrals and customers.
• Manage daily sales activity and assist with team huddles.
• Perform routine operational duties including teller tasks.
• Adhere to FNB policies and risk management.

Skills

Customer service

Communication

Organizational skills

Analytical

Interpersonal skills

Detail-oriented

PC proficiency

MS Word

MS Excel

MS PowerPoint

Experience in related position

Banking policies knowledge

Sales skills

Education

High School or GED

Job description

First National Bank is seeking a Senior Relationship Banker to deliver exceptional customer service while driving product sales in a retail banking setting. You will greet customers, identify financial needs, and refer or cross-sell banking solutions to meet weekly goals, while adhering to bank policies and risk management standards.

This role requires strong communication, organizational and interpersonal skills, with the ability to work at multiple branches within the market.