Senior Relationship Banker - Digital-First Client Advisor

U.S. Bank; Columbus (OH); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) with employer match

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank in Columbus, OH seeks a Relationship Banker who builds client trust by assessing banking needs and offering deposit and loan solutions. You’ll greet clients, open accounts, process basic transactions, and educate customers on digital banking tools while collaborating with branch teams.

This role requires a high school diploma and several years in retail banking; strong communication and proactive outreach are valued. NMLS registration is part of the process.

Qualifications

• High school diploma or equivalent is required.
• Typically five+ years in retail banking or equivalent training/experience.

Responsibilities

• Build and foster client relationships across channels (in-person, by appointment, virtual).
• Assess customers’ banking needs and recommend deposit/loan solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service tools.
• Collaborate with branch teams to deliver an optimal client experience with accuracy.

Skills

Customer service

Relationship building

Communication

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank in Columbus, OH seeks a Relationship Banker who builds client trust by assessing banking needs and offering deposit and loan solutions. You’ll greet clients, open accounts, process basic transactions, and educate customers on digital banking tools while collaborating with branch teams.

This role requires a high school diploma and several years in retail banking; strong communication and proactive outreach are valued. NMLS registration is part of the process.