Relationship Banker — Digital-First Client Advisor

Us Bank; Hopkins (MN); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid vacation

Parental leave

Disability insurance

Life insurance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships across multiple channels, with a focus on a digital-first approach. You will assess banking needs, open accounts, process transactions, and educate clients on digital products to enhance the customer experience.

The role requires NMLS registration per S.A.F.E. Act and Regulation Z, plus a background and credit check. Excellent communication and service skills are essential.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Thorough knowledge of applicable bank policies, procedures and support systems.
• Strong customer service and interpersonal skills.

Responsibilities

• Engage customers across in-person, appointment, and virtual channels to provide banking counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools to meet financial needs.

Skills

Relationship building

Customer service

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships across multiple channels, with a focus on a digital-first approach. You will assess banking needs, open accounts, process transactions, and educate clients on digital products to enhance the customer experience.

The role requires NMLS registration per S.A.F.E. Act and Regulation Z, plus a background and credit check. Excellent communication and service skills are essential.