Senior Relationship Banker: Digital-First Client Advisor

Us Bank; Apache Junction (AZ); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital tools. The role emphasizes building trust, understanding client needs, and delivering personalized financial solutions.

Responsibilities include opening accounts, processing service requests, and educating clients on self-service digital options while collaborating with the branch team to ensure accuracy and exceptional service.

Qualifications

• High school diploma or equivalent.
• Typically five+ years of retail banking experience.
• Experience with sales campaigns/promotions and digital products.

Responsibilities

• Build relationships with clients through multiple channels including in-person, by appointment and virtually.
• Educate clients on deposits, loans and digital self-service options.
• Open new consumer and business accounts and submit credit applications.
• Provide a consistent, high-quality client experience and collaborate with branch staff.
• Identify customer needs and recommend appropriate financial solutions.

Skills

Relationship building

Customer service

Communication skills

Digital banking

Sales campaigns

Education

High school diploma

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital tools. The role emphasizes building trust, understanding client needs, and delivering personalized financial solutions.

Responsibilities include opening accounts, processing service requests, and educating clients on self-service digital options while collaborating with the branch team to ensure accuracy and exceptional service.