Senior Relationship Banker: Grow High-Value Clients

Santander Group; New Bedford (MA); On-site; USD 54,000 - 90,000; Full time

Job summary

Santander is seeking a Senior Relationship Banker in New Bedford, MA to manage and grow a portfolio of high-value consumer and small business clients. You will engage customers in the branch, over the phone, and through digital channels, delivering personalized solutions that meet their financial goals.

This role emphasizes cross-selling, strong relationship-building, and collaboration with product partners to drive branch performance while ensuring risk controls.

Qualifications

• 5+ years experience selling products and/or services in an incentive-based environment.
• 2+ years in financial services with direct experience acquiring new client relationships.
• 12+ months Santander experience related to the essential functions and responsibilities of the Relationship Banker role.
• Customer service experience in a high-volume, fast-paced environment.
• Strong financial acumen with knowledge of consumer and small business products.
• Excellent communication and relationship-building skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• NASD licenses: FINRA Series 6, Series 63 - Preferred; state insurance licenses - Preferred

Responsibilities

• Manage and grow a portfolio of high value consumer and small business clients.
• Deepen relationships with proactive outreach and cross-selling.
• Explain Santander products and services to meet customer needs.
• Collaborate with team members and product partners to achieve branch goals and drive performance.
• Ensure compliance with risk and fraud controls and internal policies.
• Engage customers via branch, phone, and digital channels.

Skills

Sales & cross-selling

Customer relationship management

Communication skills

Team collaboration

Critical thinking

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Santander is seeking a Senior Relationship Banker in New Bedford, MA to manage and grow a portfolio of high-value consumer and small business clients. You will engage customers in the branch, over the phone, and through digital channels, delivering personalized solutions that meet their financial goals.

This role emphasizes cross-selling, strong relationship-building, and collaboration with product partners to drive branch performance while ensuring risk controls.