Senior Relationship Banker – Consumer & Small Business

Santander Consumer USA Inc.; Acton (MA); On-site; USD 54,000 - 90,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Senior Relationship Banker to manage a portfolio of high value consumer and small business clients in the Acton area.

You will deepen relationships, profile customers, and drive cross-selling of banking products through branch and partner channels. The role emphasizes delivering an elevated customer experience, leveraging digital tools, and maintaining compliance with regulatory requirements.

Qualifications

• 5+ years of sales in incentive-based environment.

Responsibilities

• Independently manage a portfolio of high value consumer and small business clients.
• Proactively deepen relationships with new and existing customers through outreach.
• Be the expert on Santander products and services and articulate benefits.
• Assess customer needs and identify opportunities to help achieve financial goals today and in the future.
• Collaborate with team members and partners to achieve branch goals and drive performance.

Skills

Sales experience

Financial services

Customer relationships

Cross-selling

Communication skills

Team collaboration

Problem solving

Digital engagement

Education

High school diploma

Bachelor’s Degree

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Senior Relationship Banker to manage a portfolio of high value consumer and small business clients in the Acton area.

You will deepen relationships, profile customers, and drive cross-selling of banking products through branch and partner channels. The role emphasizes delivering an elevated customer experience, leveraging digital tools, and maintaining compliance with regulatory requirements.