Senior Relationship Banker: Build Clients, Grow Solutions

Truist; Mount Joy (Lancaster County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation & sick days

Paid holidays

Job summary

Truist seeks a Banking Specialist in its Mount Joy, PA area to deliver outstanding client service while expanding existing relationships and developing new ones. The role includes cross-training for teller duties and advising on consumer lending options, with a focus on consultative conversations and referrals to specialists.

You will support branch sales targets, participate in leadership routines, and continuously enhance product knowledge through training.

Qualifications

• High school diploma or equivalent.
• 4 years of client sales and service experience.
• Experience with sourcing and prospecting for new clients and client relationship building.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office.
• Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements.
• Ability to multi-task under time constraints.
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Responsibilities

• Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.
• Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services and developing, expanding and retaining relationships.
• Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.
• Participates fully in all components of the established Truist Retail Community Bank Leadership Routines.
• Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and applicable training classes and web-based learning.
• Advises on consumer lending options and takes loan applications.
• Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
• Leads sales initiatives within the branch and acts as an expert resource.
• Provides professional client service, ensuring a consistent experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs.

Skills

Client sales & service

Interpersonal communication

Microsoft Office

Multitasking

Travel flexibility

Weekend/extended hours

Education

Associate’s degree or higher

Job description

Truist seeks a Banking Specialist in its Mount Joy, PA area to deliver outstanding client service while expanding existing relationships and developing new ones. The role includes cross-training for teller duties and advising on consumer lending options, with a focus on consultative conversations and referrals to specialists.

You will support branch sales targets, participate in leadership routines, and continuously enhance product knowledge through training.