Senior Receptionist: Dynamic Office & Guest Experience

Canon U.S.A., Inc.; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Positive work environment

Employee discounts

Job summary

Canon Business Process Services is seeking a Receptionist II in Boston, MA. The role provides first contact for visitors, vendors, and job applicants, and supports basic administrative tasks across the office.

Responsibilities include greeting guests, routing calls, handling packages, and assisting multiple departments with mailings and scheduling. A professional appearance and strong customer service are essential.

Qualifications

• High school diploma or equivalent is required.
• Minimum 5 years of receptionist experience.
• 3+ years in a professional office environment.
• Proficiency with office equipment and basic computer applications (Excel, Word, PowerPoint).

Responsibilities

• Handle all incoming calls on main or floor switchboard.
• Greet visitors, vendors, job applicants in a professional manner.
• May sign for incoming/outgoing packages and route accordingly.
• Use internal paging system and coordinate client needs.
• Schedule conference rooms and arrange catering as needed.
• Prepare monthly production and volume reports.

Skills

Customer service

Professional communication

Time management

Overtime flexibility

Education

High school Diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Canon Business Process Services is seeking a Receptionist II in Boston, MA. The role provides first contact for visitors, vendors, and job applicants, and supports basic administrative tasks across the office.

Responsibilities include greeting guests, routing calls, handling packages, and assisting multiple departments with mailings and scheduling. A professional appearance and strong customer service are essential.