Front Desk Specialist & Office Coordination

Canon Business Process Services, Inc.; Boston (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Positive work and client environment

Employee discounts nationwide

Job summary

Canon Business Process Services, Inc. in Boston seeks a friendly and professional receptionist to be the first point of contact for visitors, vendors, job applicants and callers, managing a switchboard and routing inquiries.

You'll greet guests, handle packages, schedule conference rooms, support multiple departments, and learn evolving office technologies while providing reliable administrative support in a fast-paced environment.

Qualifications

• High school Diploma or equivalent.
• 5 years direct experience as a receptionist.
• 3+ years prior experience in a professional office environment.
• Proficiency using various office equipment.
• Able to use computer to produce reports (Excel, Word, and PowerPoint).
• Excellent customer service, professional attitude and appearance are a must; ability to work overtime & meet deadlines.

Responsibilities

• Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party.
• Greet outside visitors in a professional manner.
• May sign for incoming and outgoing packages; route to appropriate party.
• Use internal paging system.
• Call for car service or messenger as requested by client.
• May perform filing, typing and other administrative duties as requested by client.
• Assist various departments with mass mailings.
• May receive and route faxes.
• May schedule conference room based on client requests and order catering as needed.
• Learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site.
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.

Skills

Office equipment proficiency

Report generation (Excel/Word/PowerPt)

Customer service

Telephone switchboard operation

Education

High school diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Canon Business Process Services, Inc. in Boston seeks a friendly and professional receptionist to be the first point of contact for visitors, vendors, job applicants and callers, managing a switchboard and routing inquiries.

You'll greet guests, handle packages, schedule conference rooms, support multiple departments, and learn evolving office technologies while providing reliable administrative support in a fast-paced environment.