Receptionist II

Canon U.S.A., Inc.; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Positive work environment

Employee discounts

Job summary

Canon Business Process Services is seeking a Receptionist II in Boston, MA. The role provides first contact for visitors, vendors, and job applicants, and supports basic administrative tasks across the office.

Responsibilities include greeting guests, routing calls, handling packages, and assisting multiple departments with mailings and scheduling. A professional appearance and strong customer service are essential.

Qualifications

• High school diploma or equivalent is required.
• Minimum 5 years of receptionist experience.
• 3+ years in a professional office environment.
• Proficiency with office equipment and basic computer applications (Excel, Word, PowerPoint).

Responsibilities

• Handle all incoming calls on main or floor switchboard.
• Greet visitors, vendors, job applicants in a professional manner.
• May sign for incoming/outgoing packages and route accordingly.
• Use internal paging system and coordinate client needs.
• Schedule conference rooms and arrange catering as needed.
• Prepare monthly production and volume reports.

Skills

Customer service

Professional communication

Time management

Overtime flexibility

Education

High school Diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Receptionist II

Job Locations US-MA-BOSTON

Requisition ID 2026-21412

Position Type Regular Full-Time

Fixed Salary USD $30.00/Hr.

Overview

Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.

Responsibilities

• Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
• Greet outside visitors in a professional manner
• May sign for incoming and outgoing packages; route to appropriate party
• Use internal paging system
• Call for car service or messenger as requested by client
• May perform filing, typing and other administrative duties as requested by client
• Assist various departments with mass mailings
• May receive and route faxes
• May schedule conference room based on client requests and order catering as needed
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

Qualifications

• High school Diploma or equivalent
• 5 years direct experience as a receptionist
• 3+ years prior experience working in a professional office environment
• Proficiency using various office equipment
• Able to use computer to produce reports (Excel, Word, and PowerPoint)
• Ability to perform routine and non-routine functions of all office equipment and systems
• Excellent customer service, professional attitude and appearance are a must; Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, prolonged periods of sitting
• May lift and/or move up to 10 lbs

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within
• A company focused on creating a positive work and client environment
• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Canon Business Process Services is committed to providing equal employment opportunities to all applicants for employment and employees and does not discriminate in employment on the basis of race, color, religion, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding or related medical conditions),gender, gender identity/transgendered status, gender expression, national origin (including language use), ancestry, citizenship status, age, marital status, familial status, physical and/or mental disability (including HIV/AIDS, cancer and genetic characteristics), protected medical condition as defined by applicable state and/or local law, military and/or veteran status, sexual orientation, genetic information, political affiliation, domestic violence victim status or any other protected category.