Front Desk Specialist & Visitor Experience

Canon Business Process Services, Inc.; Washington (District of Columbia); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay and benefits

Comprehensive training and development

Positive work environment

Employee discounts

Job summary

Canon Business Process Services, Inc. is seeking a receptionist to be the first point of contact for visitors and vendors in Washington, DC. You will greet guests, route calls, handle packages, and support multiple departments with administrative tasks.

The role requires a high school diploma and 2 years of receptionist experience, with proficiency in Word and PowerPoint. A professional appearance and excellent customer service are essential.

Qualifications

• High school diploma or equivalent required.
• 2 years direct experience as a receptionist.
• Preferred: prior experience in a professional office environment.
• Able to operate various office equipment.
• Basic computer skills (Word, PowerPoint).
• Excellent customer service, professional appearance, and ability to meet deadlines.

Responsibilities

• Handle incoming calls on a main or floor switchboard and route to the appropriate party.
• Greet outside visitors in a professional manner.
• May sign for incoming/outgoing packages and route accordingly.
• Use internal paging system.
• Call for car service or messenger as requested by client.
• Assist departments with mass mailings and other administrative duties.
• May schedule conference rooms and arrange catering as needed.
• Learn new features of office equipment and systems as introduced at the site.
• Prepare monthly production and volume reports to measure productivity and billing.

Skills

Switchboard operation

Customer service

Administrative support

Microsoft Word

PowerPoint

Education

High school Diploma or equivalent

Tools

Office equipment

Job description

Canon Business Process Services, Inc. is seeking a receptionist to be the first point of contact for visitors and vendors in Washington, DC. You will greet guests, route calls, handle packages, and support multiple departments with administrative tasks.

The role requires a high school diploma and 2 years of receptionist experience, with proficiency in Word and PowerPoint. A professional appearance and excellent customer service are essential.