Senior Quality & Process Excellence Leader - Remote

Providence; Portland (OR); À distance; USD 84 000 - 132 000; Plein temps

Résumé du poste

Providence is seeking a Senior Manager Quality to lead Operational Excellence across Patient Access Services and Revenue Cycle. This remote role supports teams across multiple states, driving process improvements, Epic system enhancements, and staff training while ensuring compliance and performance measurement.

The ideal candidate has extensive revenue cycle leadership experience, strong data analysis skills, and a track record of implementing standardized practices in large healthcare systems.

Qualifications

• HS Diploma or GED
• Bachelor's Degree in Healthcare management, public health, or related degree
• 8+ years in Patient Access Services or Revenue Cycle
• 10+ years in a large healthcare delivery system
• 6+ years of management experience
• Experience with Revenue Cycle components (registration, scheduling, front desk, authorization, denials, billing)
• Experience with evaluating issues and trends from creative and systemic angles
• Experience with legal/compliance requirements (Joint Commission, EMTALA, HIPAA, CMS)
• Experience with revenue cycle IT solutions and training delivery systems
• Experience developing training materials and standardizing complex practices
• Experience with process improvement methodology and change management
• Experience with optimizing workflow in complex computer systems

Responsabilités

• Lead and oversee Patient Access Services and Revenue Cycle processes across multiple states
• Drive process improvement initiatives and Epic system enhancements
• Provide training and education to teams and measure performance
• Analyze data to interpret trends and inform decisions
• Ensure compliance with healthcare regulations and standards
• Develop and standardize training materials and processes

Connaissances

Leadership

Data analysis

Process improvement

Regulatory compliance

Formation

Bachelor's degree in Healthcare management/public health

Outils

Epic Healthcare Systems

Description du poste

Providence is seeking a Senior Manager Quality to lead Operational Excellence across Patient Access Services and Revenue Cycle. This remote role supports teams across multiple states, driving process improvements, Epic system enhancements, and staff training while ensuring compliance and performance measurement.

The ideal candidate has extensive revenue cycle leadership experience, strong data analysis skills, and a track record of implementing standardized practices in large healthcare systems.