Senior Manager, Revenue Cycle Quality – Remote

Providence; Renton (WA); Remote; USD 87,000 - 138,000; Full time

Job summary

Providence seeks a Senior Manager Quality to lead Operational Excellence for Patient Access Services and Revenue Cycle teams across states. The role emphasizes process improvement, Epic system enhancements, training, data analysis, and strategic planning in a remote capacity.

Ideal candidates bring extensive Healthcare Revenue Cycle experience, strong leadership, and a proven track record in managing complex, regulated environments with a focus on patient access and compliance.

Qualifications

• Bachelor's degree in healthcare management, public health, or related field.
• 8+ years Patient Access Services or Revenue Cycle experience.
• 10+ years in a large healthcare delivery system.
• 6+ years of management experience.
• Experience with Revenue Cycle components: registration, scheduling, front desk check-in, authorization, denials, billing.
• Experience evaluating issues and trends from creative and systemic angles.
• Experience with legal/compliance: Joint Commission, EMTALA, HIPAA, CMS.
• Experience with IT/revenue cycle systems and training delivery.

Responsibilities

• Oversee Patient Access Services departments across states to ensure quality and efficiency.
• Lead process improvements, Epic enhancements, and staff training and education.
• Analyze data and drive strategic planning and performance measurement.
• Manage human resources aspects within Revenue Cycle and ensure regulatory compliance.

Skills

Process improvement

Data analysis

Training development

Revenue Cycle knowledge

Leadership

Education

HS Diploma or GED

Bachelor's degree in Healthcare management or public health

Tools

Epic Healthcare Systems

Job description

Providence seeks a Senior Manager Quality to lead Operational Excellence for Patient Access Services and Revenue Cycle teams across states. The role emphasizes process improvement, Epic system enhancements, training, data analysis, and strategic planning in a remote capacity.

Ideal candidates bring extensive Healthcare Revenue Cycle experience, strong leadership, and a proven track record in managing complex, regulated environments with a focus on patient access and compliance.