Senior QA & Process Improvement Coordinator (Remote)

Cardinal Health; Carson City (NV); Remote; USD 66,191,000 - 84,845,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

HSA

401k

Job summary

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient metrics of success.

This remote, full-time role supports performance monitoring, contract administration, orders and issue resolution while maintaining

Qualifications

• Call Monitoring experience preferred.
• Case Audit experience preferred.
• HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
• 3+ years experience in related field, preferred.

Responsibilities

• Demonstrates knowledge of quality systems and approaches.
• Demonstrates an understanding of the relevant regulations, standards, and operating procedures.
• Demonstrates ability to perform investigations / root cause analysis and develop corrective actions.
• Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements.
• Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving.
• Works cross‑functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements.

Skills

Call Monitoring

Case Audit

Education

HS Diploma/GED or related technical certification

Job description

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient metrics of success.

This remote, full-time role supports performance monitoring, contract administration, orders and issue resolution while maintaining