Senior Provider Success Manager — Value-Based Care & Adoption

Counterpart Health; Jersey City (NJ); Hybrid; USD 146,000 - 170,000; Full time

Benefits offered by this job

Equity opportunities

ESPP (Employee Stock Purchase Plan)

Remote-first culture

Monthly cell phone & internet stipend

Parental leave

Job summary

Counterpart Health is seeking a Senior Provider Success Manager in New Jersey to act as a strategic advisor for primary care orgs using Counterpart Assistant. You will own provider partnerships, drive adoption, and lead change-management initiatives to improve value-based care outcomes.

The role requires 7–10+ years in provider success or related fields, with strong relationship building and data-driven decision-making. Travel up to 75% is expected.

Qualifications

• 7–10+ years in provider success, healthcare account management, or related field.
• Experience advising physicians and healthcare leaders.
• Proven ability to guide clinical/workflow change and adoption.
• Ability to translate data into actionable recommendations and exec narratives.
• Willing to travel up to 75% of the time to provider practices.

Responsibilities

• Develop and execute success strategies for high-priority primary care partnerships.
• Set shared objectives with provider and practice leaders and monitor portfolio performance.
• Lead reviews translating data into priorities, decisions, and commitments.
• Advise clinical and operational leaders on integrating Counterpart Assistant into workflows.
• Drive adoption and workflow transformation across multiple customers.
• Analyze utilization and outcomes to identify risks and opportunities.
• Shape regional provider-succss strategy and create scalable playbooks.

Skills

Provider relationships

Healthcare account management

Clinical operations

Value-based care

Change management

Strategic advising

Travel readiness

CRM systems

Data-informed decision making

Tools

CRM systems

Analytics platforms

Job description

Counterpart Health is seeking a Senior Provider Success Manager in New Jersey to act as a strategic advisor for primary care orgs using Counterpart Assistant. You will own provider partnerships, drive adoption, and lead change-management initiatives to improve value-based care outcomes.

The role requires 7–10+ years in provider success or related fields, with strong relationship building and data-driven decision-making. Travel up to 75% is expected.