Senior Property Claims Resolution Specialist — Remote

Encova Insurance; Cleveland (OH); On-site; USD 62,000 - 99,000; Full time

Job summary

Encova Insurance is seeking a Senior Property Resolution Specialist (Field Adjuster) to investigate, evaluate, estimate and process property claims with on-site inspections.

The role is home-based and requires residence in Northeast Ohio for travel across the territory; reports to a Manager, Property Claims. Applicants should have property claims experience, licenses, and strong negotiation and communication skills.

Qualifications

• Experience in property claims handling and field adjustment.
• Ability to investigate, evaluate, estimate and process claims.
• Strong communication, negotiation, and customer service skills.
• Knowledge of insurance policies and claims procedures.

Responsibilities

• Handle personal and commercial property losses with on-site investigations.
• Inspect and write moderate to large property estimates.
• Verify coverage and document liability; negotiate settlements.
• Assist with catastrophe claims and travel as needed.

Skills

Property claims experience

Strong communication skills

Negotiation skills

Licenses for adjusters

Judgment and decision-making

On-site investigation skills

Education

College degree or equivalent in insurance or business

Tools

Estimating software

Estimating guides

Job description

Encova Insurance is seeking a Senior Property Resolution Specialist (Field Adjuster) to investigate, evaluate, estimate and process property claims with on-site inspections.

The role is home-based and requires residence in Northeast Ohio for travel across the territory; reports to a Manager, Property Claims. Applicants should have property claims experience, licenses, and strong negotiation and communication skills.