Senior Property Resolution Specialist (Property Claims Field Adjuster)

Encova Mutual Insurance Group.; Kentucky; Hybrid; USD 62,000 - 99,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life and income protection plans

Bonus program eligibility

401(k) with company match

Paid time off and holidays

Flexible work arrangements - hybrid/ro

Job summary

Encova Insurance has a Senior Property Resolution Specialist (Field Adjuster) opening. This role is home-based, but resides in Northeast Ohio for travel across the territory. Reports to a Manager, Property Claims.

Prepare to investigate, evaluate, and settle property claims with on-site inspections, using estimating guides and software. Strong communication and negotiation skills required.

Qualifications

• This position requires Encova Property Resolution Specialist experience or equivalent.
• A college degree or equivalent in insurance or business is required.
• Continuing insurance education is desired (IIA or CPCU).
• Must maintain good judgment, communication, and professional relationships.

Responsibilities

• Investigate, evaluate, estimate and process property claims with on-site inspections.
• Handle personal and commercial property losses and related liability issues.
• Write moderate to large property estimates using guides and software.
• Verify insurance to value and document changes to risk and coverage.
• Support others with diagrams, photos, statements in person, and inspections.
• Investigation and settlement of claims with timely closure targets.

Skills

Negotiation

Communication

Claims knowledge

On-site inspections

Education

College degree in insurance or business

Tools

Estimating software

Estimating guides

Job description

The salary range for this job posting is $61,742.00 - $98,788.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

Encova Insurance has an immediate opening for a Senior Property Resolution Specialist (Field Adjuster). This role will be home-based but you must reside in Northeast Ohio for travel throughout the territory. This role will report to a Manager, Property Claims.

Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

JOB OBJECTIVE: Investigate, evaluate, estimate and process property claims primarily requiring in-person contact and on-site inspections.

ESSENTIAL FUNCTIONS:

• Primarily responsible for handling: Personal and commercial property losses including structure, contents, ALE, scheduled property and business income losses requiring an on-site investigation Property coverage questions; and Property limited handled lawsuits including attending pre-trials, mediations, arbitrations or trial when required.
• Inspect and write moderate to large property estimates using estimating guides and estimating software.
• Assist in risk evaluation on homeowners and commercial businesses including verifying insurance to value, coinsurance penalties and documenting any change or increased hazard to the risk.
• Assist inside property specialists with tasks assigned, such as, diagrams and photographs, statements in person or inspections of property.
• Comply with claims organization’s policies and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, determination of claims values, completion of forms, and reports and negotiation and settlement of claims.
• Must be capable of investigating and closing a minimum average of 30 elements per month.
• Assist in catastrophe claims handling throughout the company operating territory, requiring overnight travel or extended stays upon request.
• Serve as a member of claims and other company integrated teams as assigned.

OTHER FUNCTIONS:

• Climb roofs and perform other field based inspections.
• Obtain and maintain all applicable adjusters licensing.
• Maintain open lines of communication with agents, sales representatives, marketing and underwriting personnel.
• Perform other duties as assigned.

KNOWLEDGE. SKILLS AND EXPERIENCE:

This position requires experience as an Encova Insurance Property Resolution Specialist or its equivalent in the industry. The internal candidate must have achieved an overall performance rating of at least "Meets Expectations" in the last two annual performance reviews. The candidate must actively demonstrate the skills and abilities listed in the Property Resolution Specialist job description and must demonstrate good judgment in making decisions, good communication skills, and excellent people skills including positive, professional working relationships with associates, peers, agents, sales representatives, underwriters, marketing personnel and the public, good negotiation skills, and satisfactory setup and monitoring of all claims. The candidate must have a thorough knowledge of claims settlement techniques, Encova's personal and commercial policy products, current legal decisions affecting claims handling, regional office and company procedures, policies and practices. A college degree or equivalent in insurance or business is required. Continuing insurance education is desired and may be obtained through IIA and/or CPCU or other accredited insurance education provider. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.

What you can expect from us In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to:

• Health, Dental & Vision Insurance
• Company-provided life and income protection plans
• Eligibility to participate in a company incentive bonus program
• 401(k) Retirement Plan - 100% company match up to 7% on annual salary
• Paid Time Off, Paid Holidays, and Floating Holidays
• Flexible Work Arrangements - Hybrid and remote depending on the role

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally. Encova Insurance is an EOE/E-Verify employer.

Encova our associates are the heart of our business. Our exceptional culture makes it a special place to work and gives us a unique advantage. Building and sustaining this culture requires intentional effort from everyone in the company. We believe that achieving results and building trust are interrelated. Through connection, character and competence, we build trusting relationships with associates, agents and policyholders to achieve excellent results. Through our collaborative team structure we find professional and personal growth. We never stop learning and always seek to improve ourselves. At Encova, we know that inclusion and belonging foster our competitive edge by giving voice to every individual’s unique talent and perspective; and we believe that when a condition of equity exists, all associates can contribute to the fullest extent of their knowledge, skills and ability.

Encova Insurance is an EOE/E-Verify employer. #LI-Remote#LI-LP1