Senior Project Manager, Health Plan Implementations

CVS Health; Salem (OR); On-site; USD 47,000 - 122,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Senior Project Manager to direct all aspects of Self-funded New Business Client implementations. You will partner with internal and external stakeholders to proactively identify issues and ensure customer expectations are satisfied.

As the primary liaison, you will coordinate deliverables, develop implementation strategies, and drive continuous quality improvements while adhering to performance guarantees. Strong organizational and communication skills are essential.

Qualifications

• 2+ years Project management and Client facing experience.
• Negotiation and conflict resolution skills across various levels of the organization.
• Ability to remain flexible yet focused during stressful situations.
• Attention to detail and accuracy while focusing on overall project deliverables.
• Ability to express complex concepts in a clear and concise manner.
• Highly organized and able to quickly prioritize multiple assignments with high quality results.

Responsibilities

• Direct all aspects of customer benefit plan implementation for self-funded new business clients.
• Partner with key internal and external stakeholders to identify and address implementation issues.
• Serve as a single point of contact for benefit plan implementation.
• Coordinate resolution of project deliverables and related tasks.
• Develop and execute implementation strategy aligned with customer expectations.
• Ensure strategy aligns with performance guarantee arrangements.
• Engage team members to follow through on responsibilities.
• Assess customer requested exceptions and propose alternatives to satisfy client needs.

Skills

Project management

Client facing

Negotiation

Stress management

Attention to detail

Clear communication

Organization

Education

High School diploma/GED

Associate's degree preferred

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health is seeking a Senior Project Manager to direct all aspects of Self-funded New Business Client implementations. You will partner with internal and external stakeholders to proactively identify issues and ensure customer expectations are satisfied.

As the primary liaison, you will coordinate deliverables, develop implementation strategies, and drive continuous quality improvements while adhering to performance guarantees. Strong organizational and communication skills are essential.