Senior Project Manager, Self-Funded Health Plans (Client-Facing)

CVS Health; Montpelier (VT); Vor Ort; USD 47.000 - 122.000; Vollzeit

Zusammenfassung

CVS Health is seeking a Project Manager for Self-funded New Business Client implementations. You will coordinate cross-functional teams, manage milestones, and serve as the primary contact for customer success and delivery.

This full-time role requires 2+ years in project management with client-facing experience and comfort with fast-paced environments. CVS Health offers a comprehensive benefits package and performance-based incentives.

Qualifikationen

• 2+ years Project management and Client facing experience.
• Negotiation and conflict resolution skills across various levels of the organization.
• Ability to remain flexible yet focused during stressful situations.
• Attention to detail and accuracy while focusing on overall project deliverables.
• Ability to express complex concepts in a clear and concise manner.
• Highly organized and able to quickly prioritize multiple assignments with high quality results.
• 1+ years Health Plans and Benefits experience.
• Salesforce experience.
• Microsoft Teams, Excel, Outlook experience.
• Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems.
• Associate's degree preferred

Aufgaben

• Partner with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded.
• Acts as a single point of contact for benefit plan implementation.
• Mediates and coordinates resolution of all project deliverables and implementation related tasks.
• Develops and executes implementation strategy consistent with customer expectations.
• Ensures strategy is administered in accordance with all performance guarantee arrangements.
• Engages team members to follow through on their responsibilities.
• Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations.
• Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process.

Kenntnisse

Project management

Negotiation

Conflict resolution

Adaptability

Attention to detail

Communication

Time management

Health plans

Ausbildung

High School diploma/GED

Associate degree

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Jobbeschreibung

CVS Health is seeking a Project Manager for Self-funded New Business Client implementations. You will coordinate cross-functional teams, manage milestones, and serve as the primary contact for customer success and delivery.

This full-time role requires 2+ years in project management with client-facing experience and comfort with fast-paced environments. CVS Health offers a comprehensive benefits package and performance-based incentives.