Senior Programmatic Client Success Leader | Hybrid NYC

Zeta-Global; New York (NY); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, dental, and vision coverage

Employee equity and stock purchase

Employee discounts and wellness

Job summary

Zeta Global is seeking a Senior Client Success Manager - Programmatic in New York, NY. You will oversee programmatic campaigns, ensuring clients meet performance goals and partnering with the Client Success Director to grow accounts.

Hybrid role in New York City, NY, with a focus on cross-channel programmatic strategies, client relationships, and data-driven reporting. Strong communication and analytical skills are essential.

Qualifications

• 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning.
• Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs.
• Strong analytic skills, including high level of comfort with Excel.
• Excellent written and verbal communication skills.

Responsibilities

• Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers.
• Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers.
• Lead weekly client status meetings while discussing campaign reporting, optimizations & insights.
• Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer’s business needs.
• Prepare and conduct high impact reporting presentations in collaboration with analytics team.
• Ensure exemplary customer satisfaction levels with every customer interaction.

Skills

Programmatic advertising

Account Management

Client Success

Media Planning

Job description

Zeta Global is seeking a Senior Client Success Manager - Programmatic in New York, NY. You will oversee programmatic campaigns, ensuring clients meet performance goals and partnering with the Client Success Director to grow accounts.

Hybrid role in New York City, NY, with a focus on cross-channel programmatic strategies, client relationships, and data-driven reporting. Strong communication and analytical skills are essential.