Senior Program Manager, Social Services

Volunteers-of-Americ; West Covina (CA); On-site; USD 76,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Volunteers of America Los Angeles seeks a Program Manager II to lead large programs or multiple smaller programs, steering budget and service delivery in line with grant requirements. You will supervise staff, partners, and sub-contractors to achieve goals and ensure high-quality client outcomes.

The role emphasizes on-site leadership, training, and collaboration with community partners to support housing stability and service access for vulnerable populations.

Qualifications

• Bachelor's degree in Social Work (or related discipline) or 4 years of experience.
• 4 years of experience in Social Services Program Management, Coordination or Supervision.
• Experience managing programs with over 10 staff, serving clients with multiple modalities.

Responsibilities

• Develop program budget, program development, performance goals, and service delivery per grant requirements.
• Coordinate day-to-day operations of case managers and housing stability plans for clients.
• Train and coach VOALA team on program requirements and tools to meet those requirements.
• Monitor and verify services provided to participants and ensure quality of services.

Skills

Staff management

Budget management

Program development

Grant compliance

Stakeholder collaboration

Education

Bachelor's degree in Social Work

Tools

HMIS

EHR systems

Job description

Volunteers of America Los Angeles seeks a Program Manager II to lead large programs or multiple smaller programs, steering budget and service delivery in line with grant requirements. You will supervise staff, partners, and sub-contractors to achieve goals and ensure high-quality client outcomes.

The role emphasizes on-site leadership, training, and collaboration with community partners to support housing stability and service access for vulnerable populations.