Senior Program Manager, Multisite Social Services

Volunteers of America Los Angeles; Lancaster (CA); On-site; USD 90,000 - 95,000; Full time

Job summary

Volunteers of America Los Angeles is seeking an experienced Program Services Manager to oversee budgets, staff supervision, and multi-site operations across Los Angeles County. You will collaborate with community partners, ensure funder compliance, and drive program success with a focus on serving vulnerable populations.

The role requires strong leadership, budget and grant management skills, and experience supervising teams delivering social services.

Qualifications

• Bachelor's degree in Social Work or related field.
• 5 years of experience in Social Services program management.
• Minimum of 4 years direct staff management with vulnerable populations.
• Experience supervising Case Managers.
• Budget and expenditure management and compliance experience.
• Fingerprint clearance/background check required.
• Master's degree and bilingual English/Spanish preferred.

Responsibilities

• Develop program policies, procedures and communications documents.
• Proactively manage changes in project scope and contingency plans.
• Train, coach and manage Program Services team and conduct regular case conferencing.
• Visit and manage multiple locations with staff located at various sites.
• Budget resources, monitor expenditures and ensure funder reporting.
• Collaborate with community partners and VOALA programs to link services.
• Ensure compliance with funder requirements and organizational procedures.

Skills

Budget management

Staff leadership

Program coordination

Multi-site management

Fundraising/Grant compliance

Community outreach

Bilingual English/Spanish

Education

Bachelor's degree in Social Work or related field

Master of Social Work (preferred)

Tools

HMIS

Job description

Volunteers of America Los Angeles is seeking an experienced Program Services Manager to oversee budgets, staff supervision, and multi-site operations across Los Angeles County. You will collaborate with community partners, ensure funder compliance, and drive program success with a focus on serving vulnerable populations.

The role requires strong leadership, budget and grant management skills, and experience supervising teams delivering social services.