Senior Program Manager - Key Customer Accounts (Hybrid)

Celestica; Richardson (TX); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Celestica seeks a Customer Program Manager to act as the primary interface for large hyperscaler accounts, driving programs from plan to delivery. You will oversee cost, revenue, and performance while coordinating with internal teams to meet customer expectations and drive profitability.

Based in the Richardson, TX area with hybrid work, travel up to 25% is anticipated. The role emphasizes program management, customer satisfaction, and strategic account development across regions in the Americas.

Qualifications

• Nine plus years of experience in program management or key account leadership.
• Bachelor's degree in a related field or equivalent experience.
• Demonstrated ability to manage large customer programs and P&L.

Responsibilities

• Act as the primary interface between the customer and Celestica for program success.
• Manage day-to-day activities of customer programs to ensure on-time deliveries and schedules.
• Lead regular program tracking meetings and coordinate cross-functional teams.
• Develop plans to meet commitments and support customer reviews and forecasting.
• Communicate with customers to ensure satisfaction and resolve issues.

Skills

Relationship Management

Sales Process

Industry Knowledge

Financial Acumen

Data Analytics

IT Tools

Contracts & Proposals

Leadership

Education

Bachelor's degree in related field

Job description

Celestica seeks a Customer Program Manager to act as the primary interface for large hyperscaler accounts, driving programs from plan to delivery. You will oversee cost, revenue, and performance while coordinating with internal teams to meet customer expectations and drive profitability.

Based in the Richardson, TX area with hybrid work, travel up to 25% is anticipated. The role emphasizes program management, customer satisfaction, and strategic account development across regions in the Americas.