Senior Program Manager, Global Customer Operations

LAM RESEARCH Corporation; Boise (ID); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Lam Research Corporation is seeking a Program Manager to join the Global Customer Operations Group. You will oversee cross-functional projects, coordinate with sales and market research, and ensure timely delivery of documentation and customer requirements.

The role emphasizes governance, tracking, and escalation handling across global teams. The candidate will lead project planning, maintain performance baselines, and align with CSBG on billing while working in a hybrid on-site model with

Qualifications

• Experience leading cross-functional project teams
• Strong stakeholder communication and reporting skills
• Ability to manage budgets and schedules across multiple programs

Responsibilities

• Provide program oversight and governance through regular reviews
• Maintain global tracking with clear ownership and deliverables
• Define baselines for performance and scope management
• Support commercial billing alignment and serve as escalation point for issues

Skills

Project management

Cross-functional leadership

Stakeholder communication

Budget management

Job description

Lam Research Corporation is seeking a Program Manager to join the Global Customer Operations Group. You will oversee cross-functional projects, coordinate with sales and market research, and ensure timely delivery of documentation and customer requirements.

The role emphasizes governance, tracking, and escalation handling across global teams. The candidate will lead project planning, maintain performance baselines, and align with CSBG on billing while working in a hybrid on-site model with