Senior Program Manager, Global Customer Ops (On-site Flex)

Lam Research Salzburg GmbH; Boise (ID); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Lam Research in Boise, ID is seeking a Sr. Mgr, Program Management to lead a multi-year program portfolio across customer sites.

You will own execution, coordinate resources, conduct technical reviews, and validate results while ensuring alignment with sales and customer goals. The role requires strong leadership, governance, and cross-functional collaboration to deliver on ambitious wafer-output objectives.

Qualifications

• Proven ability to lead multi-year programs with cross-functional teams.
• Strong financial acumen and budget management experience.
• Excellent communication and stakeholder-management skills.

Responsibilities

• Provide program leadership for a multi-year, outcome-based project portfolio across customer sites.
• Coordinate with sales, CSBG, and regional managers to align on deliverables and billing.
• Maintain global tracking and governance, ensuring clear ownership and timely updates.
• Oversee project scope, baseline performance metrics, and change control processes.
• Escalate and resolve issues across internal teams and customers to keep programs on track.

Skills

Project leadership

Cross-functional collaboration

Budget oversight

Education

Bachelor's degree

Job description

Lam Research in Boise, ID is seeking a Sr. Mgr, Program Management to lead a multi-year program portfolio across customer sites.

You will own execution, coordinate resources, conduct technical reviews, and validate results while ensuring alignment with sales and customer goals. The role requires strong leadership, governance, and cross-functional collaboration to deliver on ambitious wafer-output objectives.