Senior Program Lead - Customer Rollouts

Vontier Corporation; Baton Rouge (LA); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Health and wellness benefits

Paid time off

13 paid holidays

Job summary

Gasboy seeks an experienced Senior Program Manager to lead planning, coordination, and execution of customer project rollouts across our customer base. The role requires exceptional project management expertise, strong customer-facing skills, and the ability to manage complex, multi-faceted implementations from conception through go-live and beyond.

Responsibilities include end-to-end project planning, stakeholder communication, detailed scheduling, QA, risk management, and cross-functional

Qualifications

• Bachelor's degree in Business Administration, Project Management, Information Technology, or related field
• 7+ years of demonstrated experience in project or program management
• Proven track record managing customer-facing implementation, deployment, or rollout projects with measurable success
• Advanced proficiency with project management tools and methodologies (Microsoft Project, Jira, Asana, or similar)
• Exceptional organizational, time management, and multitasking capabilities
• Up to 20% travel required for customer and/or site visits, on-site project oversight, training delivery and executive customer meetings

Responsibilities

• Lead end-to-end project planning and execution for customer rollouts, including detailed scope definition, timeline development, resource allocation, and budget management
• Manage comprehensive stakeholder communication and relationship building with customers, internal cross-functional teams, and executive leadership throughout all project phases
• Develop and maintain detailed project schedules, track progress against key milestones, manage timeline dependencies, and proactively address schedule risks
• Oversee quality assurance and testing processes to ensure all deliverables meet Gasboy standards and exceed customer expectations
• Identify, analyze, and manage project risks, develop mitigation strategies, monitor risk indicators, and escalation critical issues appropriately
• Coordinate and align technical, implementation, support, and operations teams to ensure seamless deployment and maximize customer readiness
• Conduct comprehensive post-implementation reviews, gather customer feedback, and identify opportunities for continuous improvement in rollout processes

Skills

Customer-facing

Project management

Stakeholder communication

Organizational skills

Time management

Travel readiness

Education

Bachelor's degree in related field

Tools

Microsoft Project

Jira

Asana

Job description

Gasboy seeks an experienced Senior Program Manager to lead planning, coordination, and execution of customer project rollouts across our customer base. The role requires exceptional project management expertise, strong customer-facing skills, and the ability to manage complex, multi-faceted implementations from conception through go-live and beyond.

Responsibilities include end-to-end project planning, stakeholder communication, detailed scheduling, QA, risk management, and cross-functional