Senior Program Lead, End-to-End Customer Rollouts

Vontier Corporation; Little Rock (AR); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Annual bonus plan

Health insurance

Paid time off

Job summary

Gasboy, a part of Gilbarco Veeder-Root, seeks a Senior Program Manager to lead customer rollout initiatives across our installed base. You will steer end-to-end planning, cross-functional collaboration, and risk management from conception through go-live and beyond.

The role emphasizes stakeholder engagement, rigorous scheduling, QA, and post-implementation reviews, with up to 20% travel and exposure to enterprise software platforms.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Information Technology, or related field.
• 7+ years of demonstrated experience in project or program management.
• Proven track record managing customer-facing implementation, deployment, or rollout projects with measurable success.
• Advanced proficiency with project management tools and methodologies (Microsoft Project, Jira, Asana, or similar).
• Exceptional organizational, time management, and multitasking capabilities.
• Up to 20% travel required for customer and/or site visits, on-site project oversight, training delivery and executive customer meetings.

Responsibilities

• Lead end-to-end project planning and execution for customer rollouts, including detailed scope definition, timeline development, resource allocation, and budget management.
• Manage comprehensive stakeholder communication and relationship building with customers, internal cross-functional teams, and executive leadership throughout all project phases.
• Develop and maintain detailed project schedules, track progress against key milestones, manage timeline dependencies, and proactively address schedule risks.
• Oversee quality assurance and testing processes to ensure all deliverables meet Gasboy standards and exceed customer expectations.
• Identify, analyze, and manage project risks, develop mitigation strategies, monitor risk indicators, and escalation critical issues appropriately.
• Coordinate and align technical, implementation, support, and operations teams to ensure seamless deployment and maximize customer readiness.
• Conduct comprehensive post-implementation reviews, gather customer feedback, and identify opportunities for continuous improvement in rollout processes.

Skills

Bachelor's degree

PM experience

Customer-facing

PM tools

Organization

Travel 20%

Education

Bachelor's degree in Business Administration, Project Management, IT

Tools

Microsoft Project

Jira

Asana

Job description

Gasboy, a part of Gilbarco Veeder-Root, seeks a Senior Program Manager to lead customer rollout initiatives across our installed base. You will steer end-to-end planning, cross-functional collaboration, and risk management from conception through go-live and beyond.

The role emphasizes stakeholder engagement, rigorous scheduling, QA, and post-implementation reviews, with up to 20% travel and exposure to enterprise software platforms.