Senior Program & Housing Access Administrator

Jericho Project; New York (NY); Presencial; USD 55.000 - 60.000; Jornada completa

Descripción de la vacante

Jericho Project in New York City is seeking a Senior Program Specialist to serve as Office Manager for Housing Access in Manhattan. This non profit leads RRH, SSVF, URRH programs, ensuring reliable office operations, accurate records, and timely participant access.

The role supervises RRH and SSVF Program Specialists, coordinates staff training, onboarding, and ongoing coaching, and partners with program leadership to address service barriers while maintaining compliance and efficiency.

Formación

• Administrative and supervisory experience preferred.
• Experience supervising staff and coordinating office operations.
• Proficiency with Microsoft 365 apps and learning AWARDS, purchasing systems.
• Strong written and verbal communication; maintains confidentiality.

Responsabilidades

• Supervise RRH, SSVF, URRH program staff; manage priorities and coverage.
• Onboard/train staff using SOPs and 30–60–90 day plans.
• Conduct weekly supervision and biweekly coaching; track performance.
• Oversee office operations, calendars, meetings, and facilities.
• Coordinate purchasing, inventory, and log reconciliation.
• Maintain emergency contacts, program flow charts, and staff lists.
• Prepare reports and ensure compliance with agency policy.

Conocimientos

Staff supervision

Office administration

Supervisory skills

Communication skills

Organizational skills

Problem-solving

Training staff

Time management

Educación

High school diploma

Associate or Bachelor's degree preferred

Herramientas

Microsoft Excel

Outlook

Microsoft Teams

SharePoint

AWARDS

Descripción del empleo

Jericho Project in New York City is seeking a Senior Program Specialist to serve as Office Manager for Housing Access in Manhattan. This non profit leads RRH, SSVF, URRH programs, ensuring reliable office operations, accurate records, and timely participant access.

The role supervises RRH and SSVF Program Specialists, coordinates staff training, onboarding, and ongoing coaching, and partners with program leadership to address service barriers while maintaining compliance and efficiency.