Senior Housing Operations & Security Manager

Jericho-Project; New York (NY); On-site; USD 38,000 - 40,000; Full time

Job summary

Jericho Project in New York City seeks a Senior House Manager for the West Tremont/Bronx location. The role provides administrative support, lease management, and overall building security within a housing-first program.

Responsibilities include lease processing, safety drills, tenant communications, and supervising site operations. Strong customer service, computer literacy, and Fire Guard certification are required.

Qualifications

• HS Diploma preferred; 1 year of customer service experience required.
• Fire Guard Certification (F02) required.
• Proficient computer skills and ability to document and report clearly.
• Ability to communicate concisely, and use sound judgment in emergencies.

Responsibilities

• Assist with leases, LIHTC compliance, and Section 8 recertification.
• Track tenant lease documentation and renewal dates.
• Support with lease-related reports and funder communications.
• Maintain lease and building documentation in AppFolio.
• Ensure safety, conduct fire drills, and monitor alarms.
• Schedule part-time staff coverage and coordinate duties.

Skills

Customer service

Communication skills

Computer skills

Judgment under pressure

Education

HS Diploma

Tools

AppFolio

Fire Guard Certification (F02)

Job description

Jericho Project in New York City seeks a Senior House Manager for the West Tremont/Bronx location. The role provides administrative support, lease management, and overall building security within a housing-first program.

Responsibilities include lease processing, safety drills, tenant communications, and supervising site operations. Strong customer service, computer literacy, and Fire Guard certification are required.