Senior Program Analyst: Observability & Agile (Remote)

GovCIO; Salem (OR); Remote; USD 62,000 - 80,000; Full time

Benefits offered by this job

EAP

Corporate Discounts

Learning & Development platform

Certification Assistance

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is hiring a Senior Program Analyst to support enterprise observability and logging services for federal operations. This role coordinates between technical teams and government customers, supports Agile delivery, change management, requirements tracking, and program governance while aiding sustainment and modernization efforts.

Fully remote within the United States. The analyst will work with Jira, ServiceNow, SharePoint, and other platforms to track work, produce metrics, and maintain

Qualifications

• Bachelor's with 2-5 years (or commensurate experience).
• SharePoint configuration and design experience.
• Ability to understand enterprise logging and cloud systems.
• Excellent stakeholder communication and customer-facing skills.
• Experience supporting Agile teams, sprint planning, and backlog management.
• Familiarity with Jira, ServiceNow, or similar tools.
• Experience developing SOPs, reports, and program artifacts.
• Strong organizational and coordination skills.
• Proficiency with Word, Excel, PowerPoint and Teams.

Responsibilities

• Coordinate Agile sprint activities, daily standups, planning sessions and backlog management.
• Support development, refinement, and tracking of user stories and requirements.
• Maintain program dashboards and operational reporting.
• Manage training, knowledge management, and stakeholder communications.
• Prepare SOPs, process docs, and implementation guides.
• Collaborate with engineering teams to ensure deliverables meet requirements.
• Monitor program activities to align with schedules and priorities.

Skills

SharePoint configuration

Enterprise logging

Agile delivery

Jira/ServiceNow

Stakeholder coordination

Documentation & reporting

Training coordination

Microsoft Office

Education

Bachelor's degree

Tools

Jira

ServiceNow

SharePoint

Job description

GovCIO is hiring a Senior Program Analyst to support enterprise observability and logging services for federal operations. This role coordinates between technical teams and government customers, supports Agile delivery, change management, requirements tracking, and program governance while aiding sustainment and modernization efforts.

Fully remote within the United States. The analyst will work with Jira, ServiceNow, SharePoint, and other platforms to track work, produce metrics, and maintain