Remote Senior Program Analyst - Observability & Agile

GovCIO; Augusta (ME); Remoto; USD 62.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Perks: EAP

Corporate Discounts

Learning & Development

Certification assistance

Referral bonus

Internal mobility

Pet insurance

Flexible work environment

Descrizione del lavoro

GovCIO is hiring a Senior Program Analyst to support enterprise observability and logging services for federal operations. You will coordinate Agile delivery, manage requirements, and support governance activities while working remotely within the United States.

The role emphasizes training coordination, documentation development, and collaboration with engineering teams to meet customer expectations and program milestones.

Competenze

• Bachelor's degree required or commensurate experience.
• Experience with Agile delivery and sprint activities.
• Ability to coordinate stakeholders and communicate effectively.

Mansioni

• Coordinate Agile sprint activities, daily standups, planning sessions, retrospectives, and backlog management.
• Assist with training and knowledge management for stakeholders.
• Maintain program records in Jira, ServiceNow, SharePoint, and other platforms.
• Develop SOPs, process docs, and implementation guides.
• Support operational reporting, dashboards, and metrics collection.

Conoscenze

Agile delivery

Stakeholder coordination

Training coordination

Documentation

Change management

SOPs development

Communication

Formazione

Bachelor's degree

Strumenti

Jira

ServiceNow

SharePoint

Descrizione del lavoro

GovCIO is hiring a Senior Program Analyst to support enterprise observability and logging services for federal operations. You will coordinate Agile delivery, manage requirements, and support governance activities while working remotely within the United States.

The role emphasizes training coordination, documentation development, and collaboration with engineering teams to meet customer expectations and program milestones.