Senior Production Technician - Document Scanning & QA

Konica Minolta Business Solutions U.S.A., Inc.; Portland (OR); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking an IIM BPO Senior Production Technician to perform complex production tasks including document prep, scanning, QC/QA, and indexing.

The role may involve coaching on projects and supporting the ECM BPO Production Manager with training. The position emphasizes meticulous handling of documents, batch tracking, and maintaining exact order and presentation.

Qualifications

• Ability to operate a copy machine and/or scanner, as assigned.
• Strong attention to detail.
• Ability to visually assess potential scanning or validation issues and take corrective steps, as needed.
• High School Diploma or GED.
• Ability to retain and accurately follow detailed verbal and/or written instructions.

Responsibilities

• Maintain knowledge of all production job functions, from document preparation to scanning and validation.
• Assist with training new hires on production processes and procedures.
• In document preparation, log in/out of Box Tracking System and organize documents in correct order.
• In scanning, adjust DPI, verify quality, and rescan pages to ensure accuracy.

Skills

Copy machine operation

Attention to detail

Scanning quality assessment

Follow instructions

Education

High School Diploma or GED

Tools

Copy machine/Scanner

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking an IIM BPO Senior Production Technician to perform complex production tasks including document prep, scanning, QC/QA, and indexing.

The role may involve coaching on projects and supporting the ECM BPO Production Manager with training. The position emphasizes meticulous handling of documents, batch tracking, and maintaining exact order and presentation.