Document Processing Technician — Scan, QA & Train

Konica Minolta Business Solutions; Fulton (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Konica Minolta is seeking an IIM BPO Senior Production Technician in Fulton, MD. The role entails advanced production tasks including document prep, scanning, QC/QA, and indexing, with potential coaching of new hires within assigned projects.

Essential duties cover maintaining knowledge of production functions, handling box tracking, and ensuring documents remain in the original order. Strong attention to detail and data-entry accuracy are required.

Qualifications

• Operate a copy machine and/or scanner as assigned.
• Demonstrate strong attention to detail.
• Visually assess potential scanning or validation issues and take corrective steps.
• Ability to retain and follow detailed verbal and/or written instructions.
• Accurate data entry skills.
• 1+ years of related field experience preferred.

Responsibilities

• Maintain knowledge of all production functions from document prep to scanning and validation.
• Assist the ECM BPO Production Manager with training new hires on production processes and procedures.
• Log in and out of the Box Tracking System and manage batches for scanning and data entry.
• Ensure documents are kept in exact order and oriented correctly throughout processing.
• Set up scan parameters, ensure correct DPI, and rescan pages to meet quality standards.
• Perform other duties as assigned by the supervisor.

Skills

Operate copy machine / scanner

Attention to detail

Data entry

Issue detection

Experience in related field

Education

High School Diploma or GED

Job description

Konica Minolta is seeking an IIM BPO Senior Production Technician in Fulton, MD. The role entails advanced production tasks including document prep, scanning, QC/QA, and indexing, with potential coaching of new hires within assigned projects.

Essential duties cover maintaining knowledge of production functions, handling box tracking, and ensuring documents remain in the original order. Strong attention to detail and data-entry accuracy are required.