Document Processing Technician - BPO & Scanning

Konica Minolta Business Solutions; Fulton (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Konica Minolta Business Solutions is seeking an IIM BPO Production Technician responsible for accurate preparation, batching and scanning of client documents in a production environment.

The role requires basic English literacy, attention to detail, and the ability to follow detailed instructions. Responsibilities include logging into the Box Tracking System, removing staples, preparing documents for processing, and ensuring correct batch and quality control measures before completion.

Qualifications

• Requires ability to read and write basic English.
• Ability to retain and follow detailed verbal and/or written instructions.
• Ability to operate a copy machine, as assigned.

Responsibilities

• Log in and out of the Box Tracking System.
• Remove staples, clips, post-its, etc. from documents and prepare for processing.
• Repair torn documents with tape and copy information from folders accurately.
• Determine if a document needs copying and place separator sheets accordingly.
• Insert separator sheets and keep documents in original order during processing.
• Correct DPI and duplex scanning; initial batch for quality control; rescan crooked pages as needed.
• After scanning, finalize billing sheet with accurate counts and stop double feeds when they occur.

Skills

Basic English literacy

Attention to detail

Copy machine operation

Education

High School diploma or GED

Job description

Konica Minolta Business Solutions is seeking an IIM BPO Production Technician responsible for accurate preparation, batching and scanning of client documents in a production environment.

The role requires basic English literacy, attention to detail, and the ability to follow detailed instructions. Responsibilities include logging into the Box Tracking System, removing staples, preparing documents for processing, and ensuring correct batch and quality control measures before completion.