Senior Production Reliability Engineer - Hybrid (Chandler)

Apex Systems; Chandler (AZ); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and AD&

Job summary

Everforth Apex Systems is seeking a Production Support Engineer to provide end-to-end support for production applications, focusing on stability, reliability, and performance in a hybrid Chandler, Arizona environment.

The role requires 7+ years in production operations, with strong expertise in OpenShift, Kubernetes, and CI/CD tooling, plus cloud experience (AWS/Azure). You will lead incident triage, root-cause analyses, and collaborate across teams to implement fixes and enhancements.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field.
• 7+ years in production operations or production support, preferably in a CICD Platform environment.

Responsibilities

• Provide end-to-end support of production applications, ensuring stability and performance.
• Conduct problem analysis, troubleshoot errors, and address performance issues.
• Perform proactive stability analysis to investigate performance concerns and improvements.
• Own root cause analysis and implement remediation.
• Lead chronic issue investigations to minimize business impact.
• Collaborate with Engineering, App Development, and Infrastructure to implement fixes and enhancements.
• Manage application management, business continuity, patching, and vulnerabilities remediation.
• Lead production incident triaging and respond to tickets to meet SLA.
• Provide on-call production support, including weekend rotation.
• Execute disaster recovery procedures and strategies.

Skills

Problem analysis

Troubleshooting

Incident management

Collaboration

Scripting (Python/Bash)

Education

Bachelor’s degree in computer science or related field

Tools

OpenShift

Kubernetes

Apache Kafka

Ansible Tower

JFROG Artifactory

GitHub

XLRelease / Harness

CloudBees Jenkins / GitHub Actions

AWS / Azure

Unix scripting (Python/Bash)

Dynatrace / Splunk

Job description

Everforth Apex Systems is seeking a Production Support Engineer to provide end-to-end support for production applications, focusing on stability, reliability, and performance in a hybrid Chandler, Arizona environment.

The role requires 7+ years in production operations, with strong expertise in OpenShift, Kubernetes, and CI/CD tooling, plus cloud experience (AWS/Azure). You will lead incident triage, root-cause analyses, and collaborate across teams to implement fixes and enhancements.