Senior Production & Incident Support Engineer (Hybrid)
Accordion Partners
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Job summary
Accordion Partners is seeking a Senior Production Support Engineer to join our on-site/hybrid team in the United States. You will be the key onshore partner to Product and Engineering during live incidents, high-priority releases, and production issues, with responsibilities spanning triage, reproduction, diagnostics, and escalation.
The role requires 5+ years in production or related support, strong troubleshooting, and the ability to translate technical findings into business language for
Job description
Accordion Partners is seeking a Senior Production Support Engineer to join our on-site/hybrid team in the United States. You will be the key onshore partner to Product and Engineering during live incidents, high-priority releases, and production issues, with responsibilities spanning triage, reproduction, diagnostics, and escalation.
The role requires 5+ years in production or related support, strong troubleshooting, and the ability to translate technical findings into business language for
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