Senior Product Service Specialist – Water Heaters (Fully Remote)
GE Appliances
14 days+
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Job summary
GE Appliances is seeking a skilled field service professional to serve as the primary technical resource for heat pumps, gas and electric water heaters. You will install, troubleshoot, and provide service support on complex systems across customer sites.
In collaboration with engineering, quality and product teams you will help resolve field issues, drive product improvements, and translate field feedback into actionable guidance.
Job description
- Serve as a primary technical resource for heat pump, gas, and electric water heaters, providing installation, troubleshooting, and service support.
- Partner with engineering, quality, and product teams to resolve field issues, improve serviceability, and translate feedback into product improvements.
- Author service bulletins, FAQs, and technical guidance while tracking field trends to support product launches and readiness.
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