Senior Product Marketing Manager - Cloud CX & AI

Amazon Web Services (AWS); Seattle (WA); On-site; USD 147,000 - 199,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Senior Product Marketing Manager to shape the go-to-market strategy for a leading cloud contact center solution. You will craft compelling content and articulate our value proposition to customers across industries.

You will engage with customers, analysts, and partners to drive advocacy, plan events, and collaborate with AWS field teams to keep sales hubs current with resources and messaging.

Qualifications

• Bachelor's degree or equivalent.
• 5+ years of direct experience working with customers on cloud technology adoption.
• 5+ years of hands-on experience with cloud architectures in technical domains (Analytics, Developer Tools, Compute, Databases, Generative AI)
• Demonstrated experience creating technical content and delivering technical presentations to diverse audiences

Responsibilities

• Craft & develop compelling stories and content (e.g. presentations, whitepapers, infographics, webinars, customer success stories, product videos.) that land our value proposition
• Have a solid understanding of Amazon customers, our product and the market more broadly
• Regularly engage with customers, analysts, and partners to drive advocacy
• Plan and execute marketing initiatives at events to showcase Amazon innovation, messaging, content, keynotes, and breakout sessions
• Work closely with AWS field teams to maintain internal sales hubs with the latest resources, value propositions, and sales enablement content
• Partner with other marketing teams (e.g., web content, campaigns, demand generation, field teams, and events) to drive and execute on global marketing initiatives.
• Continuously measure and improve product marketing initiatives

Skills

Technical content creation

Executive communications

Go-to-market strategy

Data analysis

Customer engagement

Presenting to executives/analysts

Reference architectures

Education

Bachelor's degree or equivalent

MBA or Master's degree

Job description

Amazon Web Services (AWS) is seeking a Senior Product Marketing Manager to shape the go-to-market strategy for a leading cloud contact center solution. You will craft compelling content and articulate our value proposition to customers across industries.

You will engage with customers, analysts, and partners to drive advocacy, plan events, and collaborate with AWS field teams to keep sales hubs current with resources and messaging.