Senior Product Manager — Switchboard (Remote)

Bazeta; United States; Remote; USD 139,000 - 235,000; Full time

Benefits offered by this job

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock

Growth and Development Fund

Parental Leave

Job summary

GitLab is seeking a Senior Product Manager for Switchboard to shape how customers manage their GitLab Dedicated infrastructure and how engineering teams operate a growing fleet of customer instances. Switchboard serves as the control plane for Dedicated, enabling upgrades, maintenance, and visibility across environments.

You will own the product vision and roadmap, balance technical and operational needs with a clear user experience, and collaborate with customers, engineering, and site

Qualifications

• Experience owning a product vision and roadmap and working with engineering to deliver improvements for users.
• Technical understanding to discuss infrastructure and tradeoffs with engineers.
• Strong focus on user experience and simplifying complex workflows.
• Clear communication and ability to work directly with customers.
• Ability to work independently and prioritize across customer experience and business needs.

Responsibilities

• Set the vision and roadmap for Switchboard, connecting customer needs to engineering priorities.
• Collaborate with engineering and SRE teams to improve tools for Dedicated instances.
• Improve the customer-facing console to manage infrastructure settings and health.
• Talk directly with customers to understand needs and explain product decisions.
• Work hands-on with engineering to refine workflows and support migrations to Dedicated.

Skills

Product vision

Roadmap ownership

Technical understanding

User experience focus

Clear communication

Independent work

Tools

Internal tools

Job description

GitLab is seeking a Senior Product Manager for Switchboard to shape how customers manage their GitLab Dedicated infrastructure and how engineering teams operate a growing fleet of customer instances. Switchboard serves as the control plane for Dedicated, enabling upgrades, maintenance, and visibility across environments.

You will own the product vision and roadmap, balance technical and operational needs with a clear user experience, and collaborate with customers, engineering, and site