Senior Product Manager — Resident Concierge Experience

Appfolio; Washington (District of Columbia); Presencial; USD 138 000 - 173 000; Tempo integral

Resumo da oferta

AppFolio is seeking a senior product leader to own the resident concierge customer journey. You will define the vision, strategy, and roadmap, guiding cross-functional teams to deliver a best-in-class experience for our users.

You will influence engineering and business partners to drive growth, and make evidence-based trade-offs rooted in customer insight. We value high agency, strong communication, and an analytical mindset to prioritize initiatives that deliver meaningful outcomes for

Qualificações

• Minimum 5+ years in product management delivering best-in-class products.
• Strong instincts for when to trust data vs gut feel.
• Proactive, self-starting with initiative and drive.

Responsabilidades

• Create and deliver the vision, strategy, and product roadmap for the end-to-end resident concierge customer journey.
• Execute cross-functional initiatives driving growth and high-visibility impact.
• Inspire and motivate a team of engineers, removing obstacles to success.
• Make trade-off decisions informed by customer insights and experimentation.
• Lead through influence and collaborate with operations and business leaders.

Conhecimentos

5+ years product management experience

Product sense

High agency

Stellar communication

Ruthless prioritization

Analytical rigor

Descrição da oferta de emprego

AppFolio is seeking a senior product leader to own the resident concierge customer journey. You will define the vision, strategy, and roadmap, guiding cross-functional teams to deliver a best-in-class experience for our users.

You will influence engineering and business partners to drive growth, and make evidence-based trade-offs rooted in customer insight. We value high agency, strong communication, and an analytical mindset to prioritize initiatives that deliver meaningful outcomes for