Senior Product Manager - Enterprise Admin & AI Docs

Superhuman Labs, Inc.; New York (NY); Hybrid; USD 206,000 - 258,000; Full time

Job summary

Superhuman is hiring a Senior Product Manager, Docs Enterprise to own the security and admin experience for enterprise customers, both standalone and as part of the Superhuman Suite. You will lead the admin console roadmap and build fast, delightful admin workflows at scale.

You will work with IT admins, procurement teams, and economic buyers, applying systems thinking and AI-native approaches to deliver measurable enterprise outcomes while partnering with Security, Legal, and Compliance to meet

Qualifications

• 5+ years in product management, with experience building admin, billing, or account management products in a B2B SaaS environment.
• Deep understanding of enterprise IT requirements - SSO, SCIM, RBAC, audit logging, and compliance frameworks.
• Experience designing for multiple distinct user types, including IT admins, end users, and procurement or finance stakeholders.
• Ability to build simple, intuitive experiences for complex, multi-product systems.

Responsibilities

• Own the product roadmap for the Superhuman Docs admin console, including user provisioning, SSO, role-based access control, billing, data governance, and AI controls.
• Define and improve the end-to-end admin and buyer journey - from trial and first purchase through onboarding, renewal, and expansion
• Partner with Security, Legal, and Compliance to build admin capabilities that meet enterprise requirements for data governance, auditability, and access control
• Drive centralized coordination and prioritization of enterprise customer needs across all of our product teams
• Work with Sales and CS to understand where admin and buyer friction slows deals or increases churn, and ship solutions that remove those blockers
• Build intuitive self-serve admin experiences that empower IT teams to manage Docs at scale while reducing support burden

Skills

Product management

Admin experience

Multi-product systems

AI integration

Stakeholder collaboration

Job description

Superhuman is hiring a Senior Product Manager, Docs Enterprise to own the security and admin experience for enterprise customers, both standalone and as part of the Superhuman Suite. You will lead the admin console roadmap and build fast, delightful admin workflows at scale.

You will work with IT admins, procurement teams, and economic buyers, applying systems thinking and AI-native approaches to deliver measurable enterprise outcomes while partnering with Security, Legal, and Compliance to meet